Privacy Policy

Last Updated: April 13, 2026

Prime Cuts Supply, operated by Soco Supply LLC ("we," "us," "our"), respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, stores, and SMS/text messaging program.

1. Information We Collect

We collect the following personal information when you sign up for our text messaging program or make a purchase:

Full name
Email address
Mobile phone number
Mailing address (if provided for shipping)

We also automatically collect device and usage data when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

Send you text messages you have consented to receive (order updates, customer care, promotional offers, product availability notifications)
Process and fulfill orders
Respond to your inquiries and provide customer support
Improve our products and services

3. SMS Opt-In Data — Non-Sharing Disclosure

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

All categories of information we collect exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services used to deliver messages you have consented to receive.

We will not sell, rent, or share your mobile phone number or SMS consent status with any third party for that third party's own marketing purposes.

4. Third-Party Service Providers

We may share your personal information with trusted service providers who assist us in operating our business, including:

Payment processors
Shipping carriers
SMS/text messaging platform providers (for message delivery only)
Website hosting providers

These providers are contractually required to use your information only for the specific services they provide to us and are not permitted to use it for their own marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you opt out of our text messaging program, we will retain your phone number only on our opt-out list to ensure we do not send you further messages.

7. Your Rights

You may:

Opt out of text messages at any time by replying STOP to any message
Request a copy of the personal data we hold about you
Request that we delete your personal data (subject to legal retention requirements)
Update your information by contacting us

To exercise any of these rights, email privacy@prime-cuts-supply.com.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If changes are material, we will notify you by posting a notice on our website or by sending you a text message. Your continued participation in our messaging program after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

Prime Cuts Supply / Soco Supply LLC
1535 Farmers Lane, Suite 244
Santa Rosa, CA 95405
Email: privacy@prime-cuts-supply.com
Phone: (707) 596-3295